Thursday, 30 October 2008

Call Centre Racism?

A few businesses (chiefly some banks) are now using the fact that they have UK call centres as something of a sales pitch.

What are they saying?

Are they saying that foreign call centres are inferior to UK ones?

If they are (and I think they are) then they are pretty much saying that foreigners are inferior to British people.

Or are they just saying that it's better to speak to someone who's first language is the same as your own?

Where does this then, leave all the immigration/migrant worker/multiculturalism stuff?

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